If you have Taiwan National Health Insurance (NHI), you can make appointment via general outpatient registration or online registration. If you do not have NHI, you can either make the appointment through general outpatient registration, or through FEMH International Patient Service Center.

online registration

Our services include medical enquiry, coordination of outpatient appointments or hospitalization, and patient escort during the appointments. We also provide living information in Taiwan and help you to prepare needed medical documents.

To schedule a medical appointment, you must give the following information: Completed basic information form, a copy of medical records in English or Chinese (such as reports, referrals, X-rays, MRIs, CT scans, ultrasounds, etc.), and a copy of medication list in English or Chinese.

After we receive your medical documents, the medical team will review them within 5-7 business days. We will provide you a treatment plan and estimated medical cost. Once you decide to receive the treatments at FEMH, our coordinators will proceed to arrange your appointment within 1-3 business days. The appointment date depends on the availability of the particular doctor. We will do our best to assist you in scheduling an appointment as quickly as possible.

Yes, your coordinator will provide visa assistance after you decide to receive treatments at FEMH. We will provide the treatment plan and a letter for visa application.

Yes, your coordinator will try to accommodate your request.

Besides taking into account your personal preferences, we will always try to match you with the best and most appropriate physicians at FEMH.

Please contact your coordinator, who will reschedule or cancel your appointment as needed.

We accept only the insurance companies which we are contracted with. If FEMH has an established agreement with your international insurance company, the payment conditions will be determined by that agreement. If not, you will be asked to pay the bill first and then submit a claim to your insurer for reimbursement.

Yes, we provide second opinion services. If you require second opinion consultation, please send us your medical records including medical history, examination reports, X ray reports, and medical images, etc. After our medical team reviews your case, we will provide you a written consultation report or arrange a teleconsultation.